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KNOW US

MEMS is a public, non-profit entity and is governed by the Little Rock Ambulance Authority (LRAA). Serving Pulaski and Grant Counties, the cities of Maumelle, Sherwood & Cabot. MEMS covers approximately 1,800 square miles and over 400,000 people.

Since 2001, MEMS has been accredited with the Commission on Accreditation of Ambulance Services (CAAS), which signifies a “Gold Standard” in emergency medical service providers.

GOVERNANCE & OVERSIGHT

MEMS is governed by two appointed boards representing the communities we serve.

  • The Little Rock Ambulance Authority (LRAA), the founding body of MEMS, includes representatives from Little Rock and North Little Rock.
  • The Joint Emergency Medical Services Commission (JEMS) was established to represent surrounding service areas and includes both appointed and tenured members.

LEADERSHIP

MEMS leadership drives the vision, operations, and performance of the organization. In partnership with our governing boards, they support our teams in the field, prioritize high-quality patient care, and ensure we continue to serve our communities with excellence.

WE AREA PUBLIC UTILITYNOT FOR PROFITHERE FOR LIFE

OUR HISTORY

MEMS has grown alongside the communities it serves, shaped not only by innovation but by defining moments that tested the strength of the system.

During a period of uncertainty for the City of Little Rock, tensions surrounding emergency medical services escalated, underscoring the need for a stable, community-focused solution and ultimately leading to the creation of MEMS.

Through change, challenge, and determination, MEMS has remained committed to being Here for Life. Explore the history that made it possible.

AREAS WE SERVE

MEMS serves a wide, diverse region, from the urban cores of Little Rock and North Little Rock to the surrounding communities that rely on us every day. Our system spans a dynamic mix of high-density city environments, suburban neighborhoods, and rural areas

Across every community we serve, our focus remains the same: delivering reliable, high-quality care when it matters most.

CASE STUDIES

These case studies highlight the work MEMS and our employees have taken part in—showcasing real-world innovation, collaboration, and outcomes that are shaping the future of EMS. Explore how our teams are contributing to research, advancing care, and making an impact beyond the call.

None of this happens without the people behind it. From paramedics and EMTs to educators and support staff, MEMS employees are the ones doing the work that drives innovation forward. Through their skill, consistency, and commitment in the field, ideas are tested, refined, and turned into real improvements in patient care.
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Metropolitan Emergency Medical Services is committed to providing high-quality on-scene, pre-hospital, and transport care to the residents and visitors in the MEMS service area, all while improving the quality of life in our communities.

BILLING QUESTIONS

MEMS is committed to providing quick and accurate responses to your inquiries about your billing statement or any other questions that you might have regarding your bill. Please contact our billing office, Monday to Friday, from 8am to 5pm at 501.301.1403.

WHAT IS HIPAA?

HIPAA (Health Insurance Portability and Accountability Act of 1996) is United States legislation that provides data privacy and security provisions for safeguarding medical information.
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