Training Manager

Job Description

The Training Manager oversees the training program by providing guidance and support for all aspect of training needs. 

Primary Responsibilities:

  • Oversee education and training of new EMTs and Paramedics 
  • Create and schedule continuing education classes for MEMS staff 
  • Assist in development of in-person and online training for partner agencies and the public 
  • Budget for, select and maintain training equipment 
  • Maintains and ensures accuracy of state and national registry certifications and records 
  • Monitor, evaluate and report on training programs’ effectiveness, success and ROI 
  • Manage department budget 
  • Provide opportunities for ongoing development 
  • Tailor training programs as needed to resolve specific problems or issues 
  • Maintain a keen understanding of training trends, developments and best practices 

Qualifications: Education, Knowledge, Skills and Abilities

  • Bachelor's degree (or working toward a degree) in business, healthcare, education, or a related field of study 
  • Knowledge of principles and practices of emergency medical service 
  • Knowledge of state regulations for EMS 
  • Excellent leadership and motivational skills 
  • Ability to plan, manage time and multitask effectively 
  • Strong verbal and written communication skills 
  • Strong interpersonal skills and the ability to supervise the work of others 
  • Excellent decision-making and problem-solving skills 
  • Good collaboration and teamwork skills 
  • Knowledge of pre-hospital emergency medical protocols, procedures, and treatments 
  • Knowledge of infection control and occupational health issues and procedures 
  • Ability to assess and evaluate skill levels 
  • Ability to identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with staff 
  • Ability to deploy a wide variety of training methods 

General working hours for this position will be from 7:00am – 5:00pm Monday through Friday. Additional hours during the week or on weekends may be required due to training needs. Office environment with some travel and time in the field with crews.  

Must be able to sit, stand, walk, bend, reach, carry and ability to lift a minimum of 10 lbs up to 110+, including the ability to complete the same tasks as field personnel. 


MEMS is committed to providing quick and accurate responses to your inquiries about your billing statement or any other questions that you might have regarding your bill. Please contact our billing office, Monday to Friday, from 8am to 5pm at 501.301.1403.


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